Ben & Jerry's Factory Tours
Other Ideas: Naismith Memorial Basketball Hall of Fame; Newport Mansions; Eric Carle Museum of Picture Book Art; Mystic Aquarium; Mystic Seaport
Ben & Jerry's Ice cream factory tours are 30 minutes long. Sign-up is on a first-come, first-served basis. Tours tend to fill up quickly, so please plan accordingly!
Each Ben & Jerry's tour starts with a 7-minute 'moovie' shown in the Cow Over The Moon Theater. You'll find out how two childhood friends, Ben Cohen and Jerry Greenfield, turned a $5 correspondence course on ice cream making into a very successful business that shares its success with its employees and with the community, and has fun doing it!
From there you are taken to the mezzanine, where you'll get a bird's eye view of 'Vermont's Finest' in action and an explanation of the ice cream manufacturing process.
Then it's off to the FlavoRoom for delicious samples of the day! After the tour, feel free to visit the scoop shop & gift shop. The scoop shop features 30-40 of our euphoric flavors, & our gift shop offers lots of cool stuff & gifts with a socially responsible mission.
NOTE: There is no ice cream production on weekends, holidays, & Company celebration days.
Tours are offered 7 days a week, year round, with manufacturing in operation Monday – Friday. The only days we are closed are Thanksgiving, Christmas and New Years Day.
Late October -June 10:00-6:00;
July-Mid August 9:00-9:00;
Mid August -Late October 9:00-7:00.
Kids 12 and younger are free.
Route 100, Waterbury, VT map
Ben Jerry's Tour not worth the driveIf you want to visit Ben & Jerry's make sure it is not on a busy day. I took a friend of mine that likes Ben & Jerry's ice cream, and it was a big mistake. The place was so busy that the wait for a factory tour was a 3 hour wait and that is about all you can do at Ben & Jerry's. The ice cream line to try the ice cream just continued to grow and grow with no end in site. I asked the info booth about why it was so busy, and she told me to go do a coffee or bear factory tour and come back later that day. I still do not think that would of helped because all the tours were pretty much gone for the rest of the day. If you like Ben & Jerry's ice cream I recommend never going to their disorganized mess of a factory in Vermont. The people who work their simply do not care how long of a drive it is to get there. It is first come and only serve those people, while the rest have a horrible time and are told to go away.
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