Boston 311 Day

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Dates:	Wednesday, March 11, 2026 - Wednesday, March 11, 2026
Ages:	Teens, Adults
In/Outdoor:	Indoor
Cost:	Free
Category:	Community Action

Join Mayor Michelle Wu and Boston 311 to celebrate 311 Day - a nationally recognized day thanking residents who help keep Boston moving! Learn how to use Boston's 24/7 non-emergency hotline, meet City staff, watch live 311 call demonstrations, submit requests in real time, and enjoy free refreshments and giveaways.

Event Highlights:

Live demonstration of a 311 call

BOS:311 app tutorials

Meet neighborhood liaisons from Mayor's Office of Neighborhood Services

Submit 311 requests on-site

Free refreshments and 311 branded tote bags

Boston 311 handled 290,000+ calls and 470,000 cases in 2025. Top issues: parking enforcement, street cleaning, trash storage. This free family-friendly event makes City Hall more accessible!

Free event, all are welcome!

For more information and updates, visit boston.gov/311day, contact Boston 311 at 617-635-4500, or call 311.

WEBSITE

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boston.gov/311day

LOCATION

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1350 Blue Hill Ave., Mattapan, MA, 02126 map

Mattapan Branch of the Boston Public Library
1350 Blue Hill Ave, Mattapan, MA 02126